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Frequently Asked Questions

Q: How Can I Order Heggy's Candies?

A:
You can purchase Heggy's chocolates, caramels, nuts and special treats at Heggys.com by using our secure online order form with Visa or Mastercard, visit our store at 743 Cleveland Avenue N.W. in Canton, Ohio or call us at: 330-455-7703. Click Here To View Our Catalog.

Q: How Are Your Shipping Cost Determined?

A:
By linking directly to UPS's Shipping Computer, Heggy's offers the most cost effective and accurate shipping solutions currently available. While placing your order you can choose to ship UPS 3 Day Select or 2nd Day Air.

Shipping charges are calculated at the time of your order and based on the shipping address enter into your order form. To maintain our ultimate flavor and freshness HEGGYS.com ships all orders via UPS 3 DAY Select or UPS 2nd Day Air.

All shipping charges are calculated by the package and per address in the Continental United States only. Please email: info@heggys.com for shipping rates to P.O. Boxes, Canada, Alaska and Hawaii.

Q: Is It Really Safe to Order Heggy's Over The Internet?

A:
Absolutely. Heggys.com provides a secure online order form that encrypts all confidential information, (i.e., name, address, credit card info, etc.) for your safety and convenience. Click Here For Our Secure Online Order Form.

Q: How Do You Ship During the Warm Weather Months?

A:
Heggy's chocolates and candies are shipped with frozen gel packs to keep their original freshness and flavor. We ship all orders year-round via UPS 3 Day Select and UPS 2nd Day Air. While completing your order you may pick either 3 Day Select or 2nd Day Air. Click Here For More Information.

Q: Do You Guarantee The Quality Of Your Products ?

A:
Heggy's Candies guarantees your order will arrive in perfect condition or we will refund, credit or replace it.

You can have Heggy's Chocolates and Candies delivered right to your door anytime. Our candies are shipped fresh direct from the factory all year long.


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Special Notices:
Please allow 4-5 days processing time on orders before we ship! Thank you.

**UPS GROUND SHIPPING OPTION IS NOW A CHOICE AT CHECK OUT**
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